Withdrawal request

Would you like to return an item and be refunded? Follow the steps below, it is simple and free.

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You have 14 days to change your mind
You have a 14-day period to withdraw from a distance purchase, without having to give any reason.

How would you like to continue?

Choose the option that suits you to access the withdrawal form.

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I have a customer account

Log in: your orders are found automatically and the form is pre-filled. Faster and error-free.

Log in
I am looking for my order

Continue as a guest. You will enter your order number and details yourself to identify your purchase.

Continue as guest
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